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Passenger misses train despite reaching station on time; Consumer Commission orders Railways, IRCTC to pay ₹15,620

Marcus Chen
Managing Editor · Sunday, November 8, 2026 at 12:56 PM · 1 min read
Passenger misses train despite reaching station on time; Consumer Commission orders Railways, IRCTC to pay  ₹15,620 — Bangalore Government news

The consumer commission held that passengers are entitled to timely and quality services and that failing to adequately inform them about a change in train timings amounts to a deficiency in service.

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